Kyra for · VET CLINICS · MK-01

Triage emergencies without waking the on-call vet.

Kyra answers calls, triages symptoms, and routes true emergencies to your on-call line — while booking routine check-ups and filling pharmacy-refill requests automatically.

Section 01 · Pain points

Sound familiar?

  • Every call is "is this an emergency?" — and half the time it isn't.
  • On-call vet getting woken up for routine questions at 2am.
  • Pharmacy refill requests eating up half your front desk's day.
  • Panicked pet parents hitting voicemail and driving to the ER.

Section 02 · Use cases

Here's what Kyra handles.

01

Triage emergency vs routine via symptoms

Lethargic and vomiting for 6 hours? Escalate. Threw up once, eating normally now? Book for tomorrow. Kyra knows the difference.

02

Handle pharmacy refills without a human

Verify the pet, the medication, the last fill date — then put the request in your queue for a tech to fulfill.

03

Book wellness and vaccine appointments

She reads your calendar, offers real slots, and collects species and reason-for-visit so techs can prep the room.

Section 03 · Recommended configuration

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Section 04 · FAQ

Questions vet clinics ask.

Can she give medical advice?

No — and she's explicit about it. She triages and routes, but always defers diagnosis and treatment decisions to a licensed vet.

What if a real emergency comes in?

She escalates within 30 seconds — on-call vet gets a text with the owner's number, pet's name, species, and symptom summary.

Can she access our practice-management software?

Today via calendar sync. Direct PIMS integration (ezyVet, AVImark) is planned — talk to us about your setup.

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