Train Kyra on your business in 10 minutes

The hardest part of adopting any new business tool is usually the setup. We built Kyra's onboarding to be ten minutes end-to-end, from sign-up to your first test call. Here is the whole flow.

1. Sign up and pick your industry

Start at meetkyra.com/start. You enter an email, set a password, and answer one question: what kind of business do you run? The dropdown covers plumbing, HVAC, electrical, cleaning, landscaping, mobile services, dentistry, law, real estate, and a dozen more. It is not cosmetic — the answer sets Kyra's default tone, the FAQ templates she starts with, and which booking fields she collects. Thirty seconds.

2. Paste your website URL

On the next screen Kyra asks for your website. We run it through Firecrawl to scrape every page — your services, hours, service area, pricing if you publish it, and your FAQ. Then Kyra reads those pages and builds her knowledge base. On a typical small-business site this takes ninety seconds.

No website? Paste a Google Business Profile URL instead. Still nothing? You can upload a PDF or type your services in free-text — we have seen plumbers onboard with a single paragraph of "I fix pipes in Oakland, I charge $150 minimum, I am free after 5pm." It works.

3. Tweak Kyra's personality

Next you pick a tone. The defaults are "warm and professional," "friendly and casual," or "direct and efficient." Below the picker is a free-text override where you can type things like "Always introduce yourself as Kyra from Vintage Plumbing. Never promise same-day service unless it is before 2pm. Never quote prices over the phone — book a diagnostic visit instead." Those free-text rules are injected into every conversation.

4. Connect your phone

Pick a number. Twilio provisions a US local number in about two seconds; you can pick the area code. If you want to keep your existing business number, set up conditional forwarding on your carrier — most providers let you forward-on-no-answer and forward-on-busy in the dialer with a two-star code. We show the exact code for your carrier on this step.

This is the step that trips people up most often. If you are not ready to forward your real number, skip it. Kyra will take calls on the new number and you can route traffic to her when you are comfortable.

5. Call yourself

This is the fun part. Dial your new Kyra number from your cellphone. She picks up in her configured voice, introduces the business by name, and asks how she can help. Pretend to be a customer — ask for a booking, ask a pricing question, ask something nobody would know. You will hear exactly how she handles each case, and the transcript appears in your inbox in real time.

Most users run two or three test calls on this screen and immediately see what knowledge is missing. Which brings us to the last step.

6. Fill the gaps in /settings/knowledge

Open Settings → Knowledge and add anything Kyra stumbled on during your test calls. You can paste URLs, upload PDFs, or type FAQ-style entries: question, answer, done. New knowledge shows up as "Ready" after about thirty seconds of background processing, and Kyra will use it in the very next conversation.

That is the whole onboarding flow. Ten minutes if your website is decent, fifteen if you are typing knowledge by hand, and roughly zero if you already have a clean Google Business Profile.

After you go live

The first week with Kyra is mostly about listening. Open the inbox each evening and skim her transcripts. You are looking for three things: answers she got wrong (add knowledge), handoffs that should have happened but didn't (tighten her escalation rules), and handoffs that were unnecessary (loosen them). Ten minutes a day, for about five days, and she will be sharper than most human receptionists get in a month.

After that, most operators settle into a weekly rhythm: review the transcripts every Friday, check the bookings that landed in your calendar, reply to anything she escalated, and get on with the job. The whole point is that Kyra does the repetitive work so you can do the work you are actually paid for.